Effective Date: [2023 > ]
1. Introduction
Welcome to Mennyroyal Trichology Clinic (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website [www.mennyroyal.org] (the “Site”), use our services, including booking appointments and purchasing products, and interact with us in other ways.
2. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information: When you register on our Site, book an appointment, or make a purchase, we may collect personal information, including your name, email address, phone number, address, date of birth, and payment information.
- Health Information: For appointment bookings, we may collect health-related information relevant to your consultation or treatment.
- Technical Information: We collect information about your device, browser, IP address, and how you interact with our Site through cookies and similar technologies.
3. How We Use Your Information
We use your information to:
- Provide and manage your account, including user registration and login.
- Schedule and manage physical and virtual appointments using Google Calendar.
- Process transactions and deliver products purchased from our online shop.
- Communicate with you about appointments, products, services, and updates.
- Improve our Site, services, and user experience.
- Comply with legal obligations and enforce our policies.
4. Appointment Booking with Google Calendar
When you book an appointment through our Site, we use Google Calendar to schedule and manage your appointments. By using our booking services, you consent to the sharing of necessary information with Google Calendar to facilitate this process. Please review Google’s Privacy Policy for more information on how they handle your data.
5. User Logins and Registration
To access certain features on our Site, you must create an account and log in. We use your registration information to:
- Verify your identity.
- Provide secure access to your account.
- Communicate with you regarding your account and services.
6. Online Shop for Clinic Products
When you purchase products from our online shop, we collect payment and shipping information to process your order and deliver the products. We use third-party payment processors to handle payment transactions securely.
7. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers and partners who assist us in operating our Site and providing our services (e.g., payment processors, IT service providers).
- Legal authorities if required by law or to protect our rights.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.
9. Your Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your personal information.
- Object to or restrict the processing of your personal information.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at [Contact Email].
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: [www.mennyroyal.org/contact-location]
